FAQ
At EverBloom Now, we believe shopping should be simple and stress-free. Here you’ll find quick answers to some of the most common questions our customers ask about orders, shipping, returns, and more.
What types of products do you offer?
At Ever Bloom Now, we provide a curated selection of beauty and lifestyle products. Our offerings include innovative skincare solutions, like the Bellezon Underarm Skin Cream, as well as stylish and comfortable footwear, such as our Casual Velcro-design Sandals. We aim to help you look and feel great every day!
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or through the carrier's tracking page. If you have any questions about your order status, feel free to reach out to us!
What is your return policy?
We have a 30-day return policy. If you need to return an item, it must be in the same condition you received it—unworn or unused, with tags, and in its original packaging. Please contact us at manager@everbloomnow.com to initiate the return process.
Do you offer exchanges?
Yes, we do! The fastest way to get a different item is to return the one you have and make a separate purchase for the new item once your return is accepted. If you have any questions about the exchange process, just let us know!
What is your store all about?
We're a modern lifestyle destination that blends fashion, beauty, and skincare—all in one place. Our goal is to help you feel confident, inside and out, with curated collections that speak to both style and self-care. Every product is handpicked with love and intention.
Are your products ethically sourced?
Yes. We care about what goes on and into your skin—and what goes into our fashion pieces. We aim to work with suppliers who share our values of quality, sustainability, and ethical production. Many of our beauty products are cruelty-free and eco-conscious.
Is this a trusted or verified store?
Absolutely! We’re a U.S.-based store committed to safe, secure shopping. Our site uses encrypted checkout and trusted payment gateways. Our team works hard to deliver not just great products, but peace of mind with every order.
Can I trust the quality of your products?
Yes. We carefully vet every product before it makes it into our store. From fabrics to formulas, we choose items that meet high-quality standards and real-life performance. If it’s not good enough for us, we won’t sell it to you.
Where are your products shipped from?
Most of our orders are shipped from our U.S.-based fulfillment centers. Some specialty items may come directly from our global partners to ensure you get the best variety and value—but we always provide tracking and transparent shipping updates.
What should I do if my item arrives damaged?
We’re so sorry to hear that! Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll work with you to evaluate the issue and make it right.
Are there any items that cannot be returned?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care goods like beauty products. If you have questions about a specific item, please reach out to us for clarification.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you if your refund was approved. If approved, you’ll be refunded on your original payment method within 10 business days. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.
Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request. However, once an order is in transit, we may not be able to cancel it.
How can I contact customer service?
You can reach our customer service team by emailing us at manager@everbloomnow.com. We’re here to help and will respond to your inquiries as quickly as possible!